Refund policy

Return & Refund Policy

At Elvaris, we want our customers to shop with confidence. Please read our Return & Refund Policy before placing your order.

No Returns or Exchanges

We currently do not offer returns or exchanges on our products. All orders are considered final sale after delivery.

Refunds

We do not provide refunds for products that are no longer wanted, ordered by mistake, or do not meet personal preferences. Please carefully check the product details, size, color, and specifications before placing your order.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after receiving your order. Please provide your order number and clear photos/videos of the product so we can review the issue.

If the issue is confirmed to be our responsibility, we will review and provide an appropriate solution.

Product Information

For shoes and kids clothing, customers are responsible for selecting the correct size. Slight color differences may occur due to lighting or different screen settings and do not qualify for a return or refund.

Cosmetics

For hygiene and safety reasons, cosmetics and personal-use products cannot be returned or exchanged after delivery.

Contact Us

For any questions regarding your order or this policy, please contact us through:

Elvaris
Website: www.elvarispk.store